RULES OF ENGAGEMENT

 Coachee enters this Coach-coachee agreement because you believe IT CAREERS has the expertise, tools, and know-how to navigate the US  job market. 

1.  Session Overview

• Most coaching sessions are planned for 60 minutes.
• Sessions can be recorded upon the student’s request.
• Nature of coaching sessions:
  • Career assessment with preparation for a background check
  • Resume development
  • Linkedin profile optimization
  • General interview preparation
  • Specific interview preparation
  • On-the-job assistance

2.  Scheduling Information

• Availability: Appointments can be scheduled Monday through Friday from 10 AM to 8 PM SET and Sunday from 10 AM to 2 PM SET.
• Booking Policy: Sessions are available on a first-come, first-served basis.

3.  Personalized Teaching Plan

Each student receives a customized “Teaching Plan” that includes:

• Career Assessment and Goals: A clear outline of your career objectives.
• Appointment and Payment Records: An accurate log of all appointments and payments.
• Assignments/Homework: Tailored tasks to enhance your learning experience.

4.  Appointment Scheduling

• Appointments are scheduled upon request. 
• Please reach out to book your session or 
• Use the self-scheduling service: https://calendly.com/roman-itcareers/career_service 

1.  Commitment to the Coaching Process

• Coachees are expected to attend all scheduled coaching sessions punctually to ensure consistent progress and engagement.
• Come prepared with questions, topics for discussion, and any relevant materials to maximize the effectiveness of each session.

2.  Active Participation

• Engage in Discussions: Actively participate in coaching sessions
• Complete assignments or homework between sessions to expedite progress and reinforce learning and skill development.

3.  Personal Accountability

• Take Ownership of Your Career Development: Be proactive in scheduling appointments and asking questions. 
• Share any challenges or obstacles you encounter during the coaching process. Open communication is vital for effective support and guidance.

4.  Professionalism

• Approach the coaching process with an open mind, a positive attitude and a willingness to learn. A positive mindset can significantly speed up your growth.
• Maintain confidentiality of the discussions held during coaching sessions, tailored guidance, and provided materials.

5.  Utilize Resources

• Take advantage of resources provided during coaching, such as templates, guides, and recommended readings, to enhance your learning experience.
• If needed, don’t hesitate to reach out for extra help or clarification on topics discussed during sessions.

6.  Goal Management

• Work collaboratively with your coach to establish clear, achievable career goals that align with your aspirations.
• Refer to the individual’s “Teaching Plan” to assess your progress toward these goals and be prepared to discuss successes and areas for improvement during sessions.

 1.  Payment Policy

• All payments must be made before each session, in accordance with the Fee Schedule.
• The preferred method of payment is Zelle for convenience and efficiency.

2.  Cancellation Policy

• A cancellation fee of $25 will be applied for cancellations made within 24 hours of the scheduled session.

3.  Refund Policy

• Refunds will be issued for all unused services.
• Time Frame for Refunds: Refund requests should be initiated within 10 days of the service date to ensure eligibility.

4.  Refund Method

• Refunds will be processed back to the original payment method used at the time of purchase.